Hendy Harianto

Hendy Harianto

Group CIO and Head of Business Process Transformation, Meratus Group

Bringing over 25 years of diverse experience in IT, Business, and Digital Transformation across the Asia Pacific region, Hendy has had the privilege of contributing to numerous global Digital Transformation projects in the US, Europe, APAC, and the Middle East. Currently serving as the Group Chief Information Officer and Head Of Business Process Transformation, he values the opportunity to continually learn and grow in his role. With a background in multinational and global environments, he humbly offers his expertise in areas such as Information Security, Cybersecurity, Digital Transformation, Artificial Intelligence, Machine Learning, Robotic Process Automation, Enterprise Software Architecture & Development, IT Infrastructure, Cloud Computing, Process Improvement, Project Management, Change Management, and Data Analytics.


In his current role as Group CIO, Hendy leads the IT team, Digital Factory, and Business Process Transformation team at Meratus Group, while also shouldering additional roles as CISO, CTO, and CDO. Meratus Group is the leading Indonesian logistics & shipping integrator in Southeast Asia. With a workforce of over 5,000 employees, a fleet of 100 vessels, and operations spanning 45 routes within Southeast Asia, along with a network of 40 agencies, 500+ trucks, a container fleet exceeding 70,000 units, 25+ Container Logistic centers, and three container terminals. Meratus Group's regional office is located in Singapore.


Over the course of almost 19 years, he occupied diverse roles within the Regional APAC office of the CMA CGM group, based in Hong Kong and Singapore. Initially, he oversaw the Asia IT Infrastructure, Network, and Security team during his first decade at CMA-CGM. His responsibilities expanded to encompass roles such as Head of Asia IT, overseeing Research, Engineering, Enterprise Software Development, Digital Transformation, and Automation. Additionally, he served as Head of Digitalization – Asia and Business Process Management (Asia) and Senior Manager Asia Business Process Management. Throughout his tenure, he spearheaded numerous global digitalization initiatives.


Headquartered in Marseille, France, the CMA CGM Group is a global shipping and logistics giant. It ranks among the world's largest container shipping companies, managing an extensive fleet of 620 vessels facilitating global trade. With a workforce of 155,000 employees operating across 400 offices in 160 countries, and boasting a global revenue of 47 billion USD (in 2023), CMA CGM serves 420 of the world’s 521 commercial ports. Additionally, it operates 257 shipping lines with a volume transported of 22 million TEUs, a fleet’s slot capacity of 5 million TEUs, and manages 750 warehouses covering 9 million square meters.


Hendy exemplifies the roles of a CIO, CTO, CISO, and CDO not only through his professional endeavors but also through his dedication to giving back to the community. He recognizes the importance of nurturing and developing the next generation of IT talent. To achieve this, Hendy actively engages in various initiatives aimed at supporting and mentoring young technologists. Through sharing sessions, workshops, and mentorship programs, he strives to impart his knowledge and experience, guiding aspiring individuals towards successful careers in technology. Hendy's commitment to fostering talent not only benefits individuals but also contributes to the growth and advancement of the broader community.


It has been Hendy's privilege to have been invited as a speaker at various IT Conferences in Thailand, the Philippines, Indonesia, Singapore, Malaysia, and Vietnam since 2007.  For three consecutive years (2012-2014), Hendy judged the INAICTA ICT Award (The Indonesian Information and Communication Technology Award supported by the Ministry of Communication and Information Technology).


Hendy Harianto is a member of the Advisory Board for The Indonesia CIO Network (ICION) and Malaysia CIO Network (MCION) in the inaugural ICION Fintech Conference in 2023 (Bali), 11th ICION Conference and Exhibition 2024 (Bali), 2nd MCION Conference and Exhibition 2024 (Malaysia).


In 2014, Hendy graduated from Durham University Business School with a MERIT Award for his MBA and a Distinction Award for his dissertation (business project).


Hendy Harianto, an experienced technology leader, secured the highest distinction as the 1st winner of the CIO100 ASEAN and Hong Kong Award by Foundry, IDG, Inc (International Data Group). His remarkable achievement places him at the forefront of over 450 leading CIOs in the region. The prestigious accolade was bestowed during the CIO100 ASEAN and Hong Kong Awards, held at the Suntec City Convention Centre in Singapore. Notably, this recognition is an integral part of the esteemed CIO50 Australia, CIO50 NZ, CIO100 US, CIO100 UK, CIO100 India, and Middle East Awards program.


In 2023, he was granted the prestigious World CIO 200 Summit Award – 2023, an accolade reserved for the Top CIO in the Legend category from The Global CIO Forum Committee bestowed this honor upon him in recognition of his transformative leadership in the realm of technology, which has spanned more than two decades and led to outstanding achievements in advancing organizational excellence. Simultaneously, he received the Binus University Alumni Recognition Award 2023 for his remarkable accomplishments in his chosen field of expertise. This recognition not only brings honor and distinction to his fellow alumni and alma mater, but also reflects his embodiment of values such as innovation, dedication, impactful contributions, noteworthy achievements, active community service, and unwavering integrity.

Hendy was acknowledged for his contributions to Digital Transformation and Innovation through the implementation of emerging technologies such as Artificial Intelligence, Machine Learning, Intelligent Automation, Robotic Process Automation, IoT, Advanced Analytics, and more. His efforts were recognized with prestigious awards including the Innovation Leader of the Year Award 2023 from BlackHat Syndicus & CIO Network community (ASEAN), the Top 50 Digital Transformation Leadership Award for IT Leaders in 2023 from Exito Media Concepts, and The Study UK Alumni Awards 2024 in Business and Innovation (Finalist Award).