As the Head of Technical Support, my role capitalizes on my proficiency in IT Business Management, Technical Support and Customer Relationship Management (CRM), honed over a significant tenure in the technology sector. At the core of my approach is a commitment to digital transformation and fostering robust IT infrastructures that empower businesses to thrive in a fast-evolving landscape.
Previously leading Infrastructure, Development and Support teams across South Africa, United Kingdom, Thailand, United States and the Middle East Ive cultivated an international perspective that enhance my perspective on Service Delivery. This global outlook, combined with my experience in Digital Transformation, has been integral in driving forward-thinking IT solutions that resonate across diverse cultures and markets.