A results-driven Regional Site IT Lead with extensive hands-on experience managing IT operations and driving digital transformation initiatives across the EMEA region for a leading multinational company.

My core expertise lies in bridging business needs with innovative digital solutions, optimizing service delivery, automating complex workflows, and leading diverse, cross-functional teams to consistently achieve success.

Throughout my career, I have successfully delivered impactful projects across multiple countries, including large-scale system modernizations, new systems implementations, KPI-driven service improvements, and the adoption of agile methodologies to accelerate project cycles. These efforts have significantly improved operational efficiency, user satisfaction, and overall business performance.

My leadership approach is rooted in clear and transparent communication, strategic problem-solving, and fostering a culture of innovation and continuous improvement. I am highly skilled in tools and platforms such as ServiceNow, Jira, and Agile frameworks, combined with strong project management capabilities. I am passionate about leveraging technology to create measurable business value and empowering teams to reach their full potential.