Head of IT Operations, Mashreq group | Mashreq Bank
I am a banking technologist and technology leader with over 23 years of experience across technology operations, infrastructure, governance, transformation, and digital banking. As Group Head of Technology Operations at Mashreq Group, I lead the delivery of resilient, secure, and continuously evolving technology services across the organization. Prior to joining Mashreq, I spent nearly two decades with Standard Chartered Pakistan, progressing through a variety of technology and infrastructure leadership roles before serving as Chief Information Officer for eight years. My experience across markets has strengthened my ability to lead diverse teams, navigate complex environments, and drive large-scale transformation initiatives. I have a experience managing complex, high-volume, revenue-driven digital business operations and a proven passion for digital bank setup, IT program management, and organizational development. At Mashreq, where I assumed the role of CIO for Mashreq Pakistan during the establishment of its Digital Bank, leading technology, innovation, and operations through the build and operational readiness phases. Throughout my career, I have consistently driven financial and operational performance through cross-functional collaboration, delivering outcomes that meet both strategic objectives and stakeholder expectations. I remain passionate about developing people, building high-performing teams, and leveraging technology, automation, and AI to create lasting business value and impact.
Panelists:
Mr. Obed Agyarko Frimpong, Chief Information Security Officer (CISO), First National Bank Ghana Ltd
Mr. Patrick Pitchappa, Chief Information Security Officer (CISO), EQUITI
Mr. Khurram Abid, Head of Technology Operations - Mashreq Group, Mashreq Bank
Mr. K V Kuganathan, Group CIO, JXG Group - Janashakthi Group of Companies