Head of Consumer Banking Applications, BDO Unibank
Francis Ongpin-Lock Chiu is a multi-awarded technology executive with over 25 years of experience in driving digital transformation, innovation, and operational excellence across the financial services industry. Currently serving as the First Vice President and Head of Consumer Banking Applications at BDO Unibank, Francis leads a dynamic portfolio of digital solutions designed to enhance customer experiences, optimize operations, and align technology strategies with business objectives.
Francis has a proven track record of delivering strategic initiatives, such as reducing system vulnerabilities by 30%, integrating core banking systems that resulted in double-digit revenue growth, and managing multimillion-dollar portfolios to achieve operational efficiency. His expertise spans digital banking transformation, risk management, portfolio development, and quality engineering. A skilled leader, he has successfully led large-scale teams in fast-paced and high-stakes environments.
Prior to his current role, Francis held key leadership positions at globally recognized organizations, including Misys, Avaloq, Deutsche Bank, and ITRS. He played a pivotal role in delivering impactful outcomes, such as driving a 20% revenue increase within 12 months, leading a $40M digital banking initiative, and implementing workforce optimization strategies that improved delivery speeds by 25%.
Francis holds a Bachelor of Science in Applied Economics from De La Salle University and is currently pursuing a Global MBA at the University of Western Australia and a Postgraduate Diploma in Business Management at the Asian Institute of Management. He is actively involved in professional communities, serving on advisory boards and executive committees focused on technology leadership and sustainability.
Recognized for his contributions to the industry, Francis has received numerous accolades, including the 2024 Legend CIO Award and the ONCON ICON Awards for Top 50 Global Technology Professionals. He also received the Future CIO 100 from HotTopics UK, Next CIO Finalist from CIO.com, Transformative CIO award from Economic Times, and other accolades. Known for his strategic vision and ability to inspire teams, Francis continues to be a driving force in shaping the future of financial technology and digital banking innovation.
Opening remarks by the event's Country Ambassador
Arlene Romasanta | Director IV and CIO | Department of Environment and Natural Resources
Francis Chiu | First Vice President IT | BDO Unibank
Discussion points:
8How IT drives measurable business growth
Aligning IT investments with strategic business goals
Moderator:
Francis Chiu | First Vice President IT | BDO Unibank
Panelists:
Kenneth Catugas | IT Head | ING Hubs
Manuel Cabanero | CEO | True Money Philippine
Bobbet Castillo | CIO | Paynamics Technologies
Dr. Richard E. Amansec | Director of Management Information Systems Division | DOST-PCAARRD
Marlon Torres | CIO, MIS Director | Nueva Ecija University of Science and Technology