Director Technology - Global Operations, MSM Group
Dr. Nikhil Kumar Nigam is a seasoned IT leader with over 23 years of experience in spearheading digital transformation and managing complex technology operations across the education and services sectors. Currently serving as Director of Technologies – Global Operations at MSM Unify, he drives large-scale innovation through AI, automation, and data-driven strategies. His past roles include Chief Technology Officer at IIHMR University and Associate Director – IT at Amity Education Group, where he led strategic IT initiatives, infrastructure modernization, and digital education platforms.
Dr. Nigam is highly proficient in enterprise IT governance, cloud infrastructure, business intelligence using Power BI, and secure network architecture. He has played a pivotal role in implementing CRM, ERP, SIS, and AI-powered chatbot solutions. His work has consistently aligned technology with institutional goals, ensuring business continuity and educational excellence.
Recognized with numerous accolades—including the “Digital Genius Award 2024” and the “Aspiring CXO Award”—Dr. Nigam holds an MBA in IT and an Honorary Doctorate (D.Litt). Passionate about innovation and learning, he brings a collaborative and visionary approach to leadership, shaping future-ready institutions with cutting-edge technology.
Discussion points:
What will define bold and unstoppable CIOs in the future?
The balance between innovation, risk management, and business outcomes
Moderator:
Panelists:
Nikhil Kumar Nigam | Chief Technology Officer | IIHMR UNIVERSITY
Sheikh Amzad | Head-IT | Shivalik Engineering Industries Limited
Vinay Kumar | CIO | McDonald's India - North and East (Part of MMG Group)